For some stupid educational test, I had to write a quick essay concerning teaching someone something I know, as well as backing up the topic with my own experiences. Here's verbatim what I wrote for the rough draft. The final paragraph and conclusion are lost to the winds (they never return the damn effort I've put in - drives me nuts).
Having been offered numerous job opportunities to teach computer programming and internet technologies, I'll trust in my peers and travel down that well-worn past.
My credentials, for one, lend merit to my abilities. I'm currently working at a mom and pop internet service provider where, as their only employee, I regularly program, tech support, and administer the servers that keep a large portion of Concord connected to the 'Net. Second, I professionally write about computers and technology for the number one computer book publisher, O'Reilly and Associaties. The articles have been well received, garnishing kudos from Apple, multiple foreign translations and a rabid following of "please, tell me more!" readers.
Through it all, there are two important bullets that must firmly be entrenched:
- Average computer users "fear" (or perhaps, distrust) their computer abilities.
- Never underestimate that lack of understanding.
Solving these tenets can also be satisfied with round circles:
- Start first by explaining how to undo a change.
- Establish a firm grounding in the mundane.
The first is the most important. By proving to the end user that everything they do can be undone, the fear of moving forward is displaced. Users know how to back-peddle to safer ground, as it were.
The second complements the first. By creating a safe haven in the simplicity of the Desktop, for instance, users won't fear returning there if they need to. Assuming the solace of a desktop, users should know about icons, windows (and the widgets that control them), the menu system (be it the Start Button, the File menu, or the Dock), as well as how to shutdown (for the "that's it! I've had it!" crowd).
Like I said, relatively gay and, with no conclusion, haltingly incomplete. Either way, I got what I expected for grades - highest in reading and language arts, followed by science, social studies, and lowest, math (I hate math - that's what computers are for).