Patience, Dear Reader

I'm a huge proponent of patience. In 95% of my life, I have the most excruciating patience you've ever seen. I'll take three weeks doing the same thing over and over again in a video game, because I believe I will succeed eventually. I'll sit in a traffic jam whistling a sour ditty. I'll explain things seven different ways until, finally, someone gets it. I'll continue to research until I find the right answer. Perserverance, patience, etc. So, it burns my muffins when I get a tech support email for AmphetaDesk, from a guy I've never been in contact with before, which ends:

Basically its a bit discouraging and I'm going to look elsewhere. Freeware is great and I congratulate you for supplying it but a bit more information might help.

My reply:

You know what's more discouraging? Being sent a tech support email where the outcome has already been pre-determined. Ah well. Guess I don't have to waste me time answering you, though (on a side note, neither error is my own - one is coming from your browser, and the other is coming from a server I don't control. But hey, you don't want my help, so I won't give it).

I mean, come on, do you really think a program that has nearly 50,000 downloads has done this 50,000 times? You need more patience. Freeware does not equate to "the author doesn't care". In fact, quite the opposite.

Not a good way to start the day. What's even worse is that a quick Google brings back this matching website which suggest he works "to support teaching and learning". The irony is something I can't politely put into words.