14 Principles of Polite Apps

Submitted by Morbus Iff on Mon, 2002-10-07 18:20

Wonderful Alan Cooper article: 14 Principles of Polite Apps:

Software should respond to your obvious needs, not just your commands. Use these 14 principles to create accommodating software.

Read the article for explanations of:

1. Polite Software Is Interested in Me
2. Polite Software Is Deferential to Me
3. Polite Software Is Forthcoming
4. Polite Software Has Common Sense
5. Polite Software Anticipates My Needs
6. Polite Software Is Responsive
7. Polite Software Is Taciturn About Its Personal Problems
8. Polite Software Is Well-Informed
9. Polite Software Is Perceptive
10. Polite Software Is Self-Confident
11. Polite Software Stays Focused
12. Polite Software Is Fudgable
13. Polite Software Gives Instant Gratification
14. Polite Software Is Trustworthy