Virtual Assistant? CLiPpPPy!

It smells like a PR spam, but TEN TIPS FOR DEPLOYING A SUCCESSFUL VIRTUAL ASSISTANT does have a remotely applicable set of points. A blurbage from one of those magical surveys (the results of which are always in favor of the business reporting them):

Its results clearly indicate that while accuracy and relevance of response are the most important factors in winning over customers - site visitors will not continue to use a virtual assistant that fails to deliver a satisfactory answer after three tries at rephrasing - implementation factors play a large role in whether customers enjoy the experience or merely tolerate it.